Job Description

Classification: Non-Exempt / Bargaining

Position reports to the Remittance Manager at specified office location.

Post payments and balance to system reports.

Research customer payments from various payment sources in resolving payment discrepancies.

Responsible for accurate payment application and reporting.

Communicate with customers and internal departments.

Process customer refunds.

Receive and process incoming mail.

Work under general supervision following the established procedures.

Maintain confidentiality of all information.

Must have a High School Diploma or equivalent.

A minimum of 1 years experience in a business office environment is preferred.

Related experience is preferred.

Must have excellent communication skills.

Excel and Word experience is required.

Strong math skills.

Strong attention to detail and excellent organizational skills are required.

Pass required aptitude testing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.