Responsible for authorizing credit card charges made to a customer's account. Receives information from merchants and verifies, also checks for fraud. Receives credit application and approves or declines it based on applicant's credit standing.
Primary Responsibilities
Authorize credit charges and verify that purchases were not fraudulently acquired.
Process information from salespeople or merchants over telephone.
File sales slips in ledger.
Verify credit standing of customer from information in files or credit checks.
Determine if a charge was deemed invalid at the point of sale because of a change of address, past due payments or mistaken information.
Use information to approve or disapprove credit.
Mail charge statements to customers.
Receive and process credit applications.
Call credit applicant's employer and check references.
Inform customer of decision.
Submit issue to outside credit investigation staff if necessary.