Responsible for exemplary guest service in spa reservations, providing spa and resort and information, tours of the spa, pool and fitness facility and spa guest check in and out procedures.

1. Spa Reservations.

2. Guest Check in and POS

3. Assist in the coordination of all spa departments to ensure a seamless guest spa experience.

4. Be knowledgeable in all aspects of Club Topnotch Memberships and what they entail.

5. Assist in Retail Sales

6. Assist in maintaining the juice bar, lounge and pool areas

7. Liaise with all resort departments to ensure a heightened guest experience and that the physical standards of the spa facility are, maintained

Nonessential Skills and Experience:

Perform other duties as assigned by management

1. Previous customer service experience a must.
2. Excellent communication and organizational skills

1. Proven track record resolving guest problems and expediting solutions
2. Must read, write and speak the English language.
3. Ability to maintain a calm, unhurried demeanor.
4. Flexible work schedule

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)