• Receives and triages all Human Resources phone calls, directing staff to the correct areas or resolving issues directly.
• Meets with new employees to review I-9 documents, create and distribute employee badges and direct them to their Employee Health Appointments.
• Maintains employee files in Workday and oversees physical file annual maintenance.
• Oversees transactional requests within Workday.
• Develops procedures related to workflow and ensures they are followed.
• Assists employees with general forms. (i.e. tuition assistance, income advance, Mission Possible, CTO pay out requests)
• Completes employment verifications within 24 hours of receipt.
• Partners with Network Centralized Resource Management team to assist with Traveler onboarding process.
• Greets Travelers, obtains identification and issues badge.
• Responds to SQSS submissions (employee injury reports) by filing Report of Event within 24 hours.
• Submits New Hire data to VT Department of Labor per guidelines.
• Responds to main Human Resources email.
• Resolves technical and administrative problems within area.
• Oversees review of invoices and prepares bills for payment

• Prepares and distributes meeting agendas.
• Coordinates conference rooms, IT equipment, and food and beverage requirements.
• Produces reports and statistical data utilizing HRIS system or other appropriate applications.
• Participates in various projects within the department.
• Coordinates and executes special functions or projects particular to the department. Prioritizes assignments and assumes responsibility for such projects.
• Performs all other duties as assigned.

Bachelor's Degree in Human Resources or Business with three years' experience in human resources and/ or health care operations, or an equivalent combination of education and experience. Strong software skill with Microsoft office programs are essential; experience with Workday or another HRIS is preferred. SHRM-CP designation desired. Must have tact, diplomacy and discretion in dealing with all situations. Must be well-organized and able to work independently.

Coordinates Human Resources Programs as Assigned

Coordinates programs such as:

• Porter Onsite Orientation
• Assist with Employee Recognition awards
• Oversees student and job shadow onboarding process
• Maintains intranet sites where applicable