Senior Brokerage Specialist
New York, NY 
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Job Description

Job Title

Senior Brokerage Specialist

Job Description Summary

The Senior Brokerage Specialist role will coordinate business development, marketing, reporting, financial analysis, and research efforts, provide administrative support, and run the day-to-day Operations of the Leasing Tenant team.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide business development support, research & organize/manage CRM
  • Manage client database, key lease dates, market updates, respond to requests
  • Prepare/edit proposals, property presentations/tour books, coordinate financial analysis requests, commission invoicing and collection
  • Assist/coordinate content creation with marketing team
  • Manage team lists/databases, special projects, reports, collaboration with other departments

KEY RESPONSIBILITIES

Business Development

  • Manage CRM
    • Enter new prospects & updates on prospect communications
    • Generate lists and reports to support follow up
    • Manage tasks and follow up timing
    • Create tags and other searchable tracking to facilitate sharing relevant market information and original content
  • Assist with LinkedIn account management
    • Create and manage new and recurring searches to generate follow up & new prospects
    • Assist with creating new original content/posts
    • Conduct research on organizations and individuals
  • Conduct new prospect research
    • Review select periodicals regularly for relevant articles/potential new leads
    • Research specific prospects provided by brokers to identify existing Cushman & Wakefield relationships, LinkedIn connections, previous transaction details, recent news, market opportunities
    • Provide contact information through Zoom Info and other sources

Client Service

  • Administrative Support
    • Provide administrative support duties for the Brokers.
    • Coordinate with mail room operations and staff when needed to facilitate marketing and mailing efforts
    • Support office technology implementations, upgrades, support, facilities, telecommunications, emergency preparedness and business continuity planning
    • Ensure corporate standards and internal company processes and systems are leveraged
    • Work in conjunction with IT, Telecomm and Real Estate on office related issues
    • Perform other administrative duties such as booking travel, answering phones, managing conference spaces, receiving guests, copying and collating
    • Assist with other aspects of meetings and managing calendars for a fee-earners and/or other department
    • Maintain confidential department records and office files in accordance to internal company procedures
    • Coordinate catering, venue selection, invitations, and other event planning activities as needed
  • Organize client functions
    • Schedule
    • Prepare invitations
    • Track attendees/send reminders
  • Track client engagement through database / CRM
    • Key lease dates
    • Building and submarket updates
    • Leverage / share materials prepared for other clients as relevant
  • Respond to certain client requests
    • Space information
    • Select scheduling
    • Provide previously sent documents
  • Maintain and track client contracts
    • Coordinate with legal team on behalf of broker
    • Exclusives to acquire
    • Disposition agreements
    • Agency agreements
    • Confidentiality agreements
  • Attend select client meetings
    • Provide meeting summaries
    • Track / coordinate / manage follow up items with team members, other Cushman & Wakefield departments and third party consultants
    • Update client on follow up timelines
  • Assist third party consultants / vendor requests from clients
    • Track list of broker recommended architects, engineers, project managers and other consultants
    • Facilitate communication between clients and other consultants / vendors

Transaction Execution

  • Prepare site search / space survey presentations
    • Obtain basic building information from CoStar and other databases
    • Email/call brokers for detailed space information
    • Create maps of presented buildings/spaces
    • Prepare presentation in Powerpoint or similar using templates
  • Assist with tours
    • Coordinate with building brokers
    • Modify space survey into tour book
    • Attend select tours
  • Prepare preliminary drafts of proposals and RFPs
    • Prepare initial draft based on previously completed documents and broker input
    • Provide redline/compare docs between various versions
    • Assemble proposal matrix / summary packages for clients review
  • Building agency support
    • Assist with updating and maintain leasing status reports
    • Assist with marketing and follow up to brokers and direct prospects
    • Coordinate with third party marketing firms and other consultants
    • Update listings on third party sites (CoStar, etc.) to ensure up-to-date information and marketing materials (flyers, photos, renderings, etc.)
  • Assist with financial analysis
    • Help prepare analysis request summaries to be sent to analyst
    • Create financial analysis summary charts to present with proposal max / summary packages
  • Assist with lease review
    • Compare lease language against details of final term sheet
    • Provide redline/compare docs between various versions and help summarize key open points in negotiation
    • Assist with preparation abstract of final lease
  • Manage deal closeout
    • Prepare deal sheets
    • Assemble final lease documents
    • Track commission agreements
    • Provide commission calculations
    • Coordinate Cushman & Wakefield departments as needed (accounting, research, etc.)
    • Facilitate invoice creation
    • Track open invoices

Marketing

  • Coordinate presentations and client deliverables
    • Communicate with marketing team on behalf of broker to produce presentations, maps, studies, etc. through in-person meetings and follow up emails/calls
    • Edit existing documents created by marketing team to make limited final changes and repurpose existing documents for different clients
    • Track project timelines and ensure timely completion
  • Prepare select simple / form presentations and documents
    • Tour maps
    • Property intelligence reports
  • Track and maintain database of client materials, presentations, studies, etc. to
    • Expedite new content creation
    • Leverage new materials to maximum number of relevant clients and prospects

Team Coordination

  • Organize & track team weekly meetings
  • Create team CRM reports on prospecting and client communication
  • Track team active deals / pipeline
  • Report on weekly / monthly / quarterly / annual progress on team objectives (key performance indicators)
  • Assist with team participation in various Cushman & Wakefield groups

BACKGROUND AND EXPERIENCE

  • Bachelor's Degree (Business, Marketing, Communications, Real Estate, a plus)
  • Possess Real Estate license, or the ability to obtain a license within 6 months
  • 1-3 years experience in a professional organization
  • Real estate industry and marketing experience preferred
  • Administrative experience for executive level professional for more senior positions preferred
  • Advanced knowledge of Microsoft Office
  • Experience with InDesign and Salesforce (or other CRM) a plus

COMPETENCIES

  • Ability to independently own projects/responsibilities and take business owner perspective to proactively innovate
    Excellent written and oral communication skills
  • Ability to multitask
  • Ability to meet deadlines in a fast-pace environment
  • Ability to take direction
  • Excellent project management skills
  • Excellent attention to detail
  • Demonstrated aptitude to solve problems and navigate through obstacles
  • Independent problem-solving approach and not afraid to ask questions

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Cushman & Wakefield is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1 to 6 years
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